Decision-makers often claim that they have a 360-degree view of customers because of their access to retrospective data. But this belief does not equal reality
Supply chain leadership has always required judgement. What it now also requires is courage, and courage is difficult to find when the evidence is thin
In a world where everyone can execute, founders end up chasing whatever ‘works’ best and under-investing in what makes a company emotionally attractive
The cost of a single missing parcel is small. But at scale, costs become significant, and a poor experience by a vocal minority becomes a reputational risk
While building and testing new products used to require significant expense across multiple areas, AI agents cut the cost of experimentation to almost zero
Effective resilience is far broader than protecting systems and data. It’s a strategic matter, about how organisations adapt when everything around them changes
Chronic kidney disease affects more than 850 million people worldwide and continues to impose a heavy clinical and economic burden. Despite its scale, progress in kidney disease research and drug development lags behind other therapeutic areas.
Whilst Cyber Essentials offers basic cyber-hygiene advice that will protect organisations, it doesn’t cover what’s really needed to bounce back from a breach