Many businesses are led by executives who have deep knowledge of one part of the organisation but are not familiar with how the entire system fits together
As AI becomes embedded in most organisational functions, the capability gap is filtering into occupations that would not previously have been considered digital
The majority of IT teams have suffered outages due to overlooked critical alerts: many professionals now admit to deliberately ignoring alerts in order to cope
Just 12% of professionals bother to read internal communications in full. The “employee attention recession” is a critical issue that leaders must address
This week’s column marks a significant anniversary for me on this site. I’d like to explain why I’m still here, still posting, but that’ll take some context, so … bear with me while I embarrass myself in a true (but eyerolling-ly silly) story