Ram Mohan at Identity Digital describes how universal acceptance and multilingualism can bridge the digital divide
More than 7,100 languages exist in the world, but fewer than ten dominate the Internet. That gap is quickly becoming the next great digital divide. We’ve brought more than 5.35 billion people online, with global broadband initiatives working to increase that number every day. But if people can’t access or navigate the web in their own language, true connectivity remains out of reach.
Language is the foundation of meaningful connection, online and off. Yet while billions are gaining Internet access, many still face barriers simply because their language isn’t supported. By prioritising multilingual design and adopting Universal Acceptance, we can bridge this divide and create an Internet that works for everyone.
Universal Acceptance is the principle that every domain name and email address, no matter the language, script, or length, must work seamlessly across all online platforms. Achieving this often requires nothing more than simple code updates, yet the impact is transformative.
Universal Acceptance unlocks profound economic and social benefits. It enables billions who don’t use the Latin alphabet to engage fully online, while giving Universal Acceptance-ready businesses direct access to vast, untapped markets. It expands access not just to e-commerce but also to education, healthcare, jobs, and essential information. Multilingual access online strengthens the entire Internet ecosystem with ripple effects that extend far beyond the screen.
By raising awareness and committing to language inclusion, we can also preserve culture, history, and identity in the digital age. Supporting initiatives like Universal Acceptance isn’t only about technology; it’s about opening doors to opportunity, safeguarding heritage, and ensuring no one is excluded because of the language they speak.
Companies are beginning to recognise that designing for the broadest range of users is not optional but essential for global participation. While artificial intelligence (AI) has recently fueled exciting breakthroughs, from platforms that teach American Sign Language to Apple’s real-time translation in AirPods, it is only part of the answer. Universal Acceptance provides a more immediate, proven solution that is already at hand.
The choice is clear: businesses and governments that embrace Universal Acceptance will help shape a truly inclusive Internet, one that reflects the diversity of the people it serves. Those that don’t, risk being left behind.
Ram Mohan is the Chief Strategy Officer at Identity Digital
Main image courtesy of iSockPhoto.com and dem10
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