The Forrester Wave™: AI Decisioning Platforms, Q2 2025

In its 2025 evaluation of AI decisioning platform providers, Forrester recognised FICO with the top score in the Current Offering category, and the second-highest score in the Strategy category. The report highlights that AI decisioning platforms enable faster, more accurate decisions across complex business processes by combining human intelligence and AI.

According to the report, these platforms are essential for organisations seeking to operationalise decision intelligence. Forrester noted that top AI decisioning platforms, such as FICO® Platform, support composable decisioning, empower business users with low-code tools and embed robust governance to ensure compliance and trust in AI-powered decisions.

FICO excels in decision-authoring, testing and optimisation, enabling enterprises to create, validate and enhance complex decision logic. Its superior governance capabilities, including lifecycle management, transparency, extensibility and observability, ensure compliance for robust monitoring. Forrester concluded that FICO best fits customers who extend credit and other financial services to millions of consumers who require customisable solutions across the entire customer lifecycle.

Access the full report to see why Forrester named FICO a leader in AI decision intelligence, and why we believe our platform helps enterprises make smarter, faster, more responsible decisions.