
The 2025 Contingent Workforce Report explores how businesses are increasingly turning to flexible staffing to stay competitive amid economic uncertainty, rising labour costs and ongoing talent shortages. With 65 per cent of companies planning to increase contingent labour use, the report highlights challenges such as inconsistent worker quality, poor spend visibility and legacy systems. It shows how AI, automation and centralised platforms such as MSPs and VMSs drive better hiring, compliance and cost control. By unifying workforce data and standardising agency relationships, organisations gain agility and strategic insight, positioning contingent labour not just as a stopgap, but as a long-term advantage in workforce planning.
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