Customer expectations are evolving, but fragmented payment systems are holding businesses back. While 77 per cent of business leaders want to personalise customer experiences to keep up, 43 per cent can’t because of their outdated tools.
Explore insights from a 2025 Forrester Consulting study commissioned by Stripe, based on input from over 300 global commerce leaders. Learn how leaders are navigating consumer trends, get actionable tips to differentiate your business and enhance customer experiences, and fuel growth with unified payments.
© 2025, Lyonsdown Limited. Business Reporter® is a registered trademark of Lyonsdown Ltd. VAT registration number: 830519543