Robbin Schuchmann at Employ Borderless explores the changing face of recruitment and what businesses can do about AI-generated applications

AI has changed both sides of the hiring table at the same time. Businesses are using it to screen candidates faster. Candidates are using it to apply faster. The result is a process that looks more efficient on paper, but is making it harder to find the right people. I work with businesses hiring across borders. What I’m seeing is not an AI problem. It’s a signal problem. The information that used to help you decide who to interview no longer tells you much.
Here’s the thing. A well-written cover letter used to mean something. It took effort. Now it takes 30 seconds. A polished CV used to suggest attention to detail. Now it suggests access to ChatGPT. The filters that worked before are not working the same way anymore.
The volume problem is real
The most immediate change is volume. Roles that previously attracted 50 applications now attract 300 or more, and a large portion of those are AI-generated. They look clean. They are formatted well. They hit the right keywords. They also tell you almost nothing about whether the person can do the job.
For businesses hiring domestically, this is annoying. For businesses hiring internationally, it is a bigger problem. When you are hiring someone in a country you are not based in, you have fewer ways to verify what you’re looking at. No office interview. No in-person read of the room. No colleague who has worked with this person before. You are dependent on what lands in your inbox, and when that inbox is full of applications you can’t easily evaluate, the whole process slows down.
Some hiring teams have responded by stopping the reading of cover letters entirely. Others have moved to short written tasks with specific questions that require actual thought. Both are reasonable adjustments. The point is that the early screening stage needs to be redesigned. What worked three years ago is not working now.
What still carries weight
The signals that have held up are the ones that are harder to fake. Skills assessments. Short task-based tests. A specific scenario relevant to the role. These give you something to evaluate rather than a description of what someone claims they can do.
Video responses have become more common too, even short ones. Not polished, produced video. Just a candidate answering a direct question on camera. It gives you a read on how someone thinks and communicates that a written application cannot replicate.
References have come back into focus as well. Not as a checkbox at the end of the process, but as an early signal. A strong reference from someone in your network carries more weight now precisely because the alternative has become less reliable.
The return of the network
One of the clearest shifts I’m seeing among businesses that hire internationally is a return to network-led hiring. Referrals were already more reliable in global roles. If you are hiring someone in a country you are not based in, a referral from someone you trust cuts through a lot of uncertainty. The increase in AI-generated applications has accelerated this shift.
The businesses doing this well are not waiting for referrals to happen. They are building the conditions that make them more likely. That means a strong employer brand in the markets they hire from, relationships with local operators, and hiring processes that their current team would actually recommend to someone else.
This is not an argument for closing the door on direct applications. It is an argument for treating referrals as a primary channel, not a fallback.
AI competency as a real hiring criterion
Here’s where it gets interesting. The same technology creating noise in recruitment is also becoming one of the things businesses most want to hire for.
AI competency has moved from a nice-to-have to a genuine criterion in most of the roles I see businesses hiring for now. Not just technical roles. Finance, marketing, operations, customer success. The ability to use AI tools well, apply judgment about when to use them, and produce better output because of them is now a meaningful difference between candidates.
The businesses assessing this well are not asking abstract interview questions about AI. They are giving candidates a real task and watching how they approach it. The output matters less than the process. Can this person direct the tool rather than just accept what it produces? That is the question.
The irony is real. The tools making it easier to flood a hiring pipeline with mediocre applications are the same tools that make strong candidates more productive. The bar has moved on both ends.
What C-level executives should actually change
Most businesses are trying to manage AI in recruitment by detecting it. That is the wrong focus. The better approach is to redesign the process so the distinction matters less. Move the assessment to earlier. Instead of reviewing large volumes of written applications, get to a short structured task or a brief conversation faster. Use that to decide who is worth evaluating properly.
Separate screening from evaluation more clearly. AI tools are useful for the former. They are less useful for the latter. The decision about whether someone has the judgment and contextual knowledge to do the job well still needs a person making it, and that part of the process deserves more time, not less.
Build your employer brand in the places where good candidates actually are. That means being present in professional networks in the markets you hire from, maintaining relationships with local hiring partners, and treating every hire as a potential referral source for the next one.
And build AI competency into your job requirements now. Test for it practically. The businesses that do this well are not asking candidates if they have used AI tools. They are finding out whether they can use them well.
The bigger picture
AI has raised the floor on applications. A candidate who struggled to write well can now produce a structured, readable application. That is not a bad outcome in itself.
But it means the signals that used to separate a strong candidate from an average one are harder to read from a document. The businesses hiring well right now have accepted this and built their process around it. They are not fighting the tools. They are designing a process where what they need to know about a candidate gets surfaced regardless of how the application was written.
For global hiring specifically, there is one thing AI cannot replicate. A strong candidate in a new market understands local context. They know how business gets done there. They know the labour norms, the compliance environment, the culture of how people work. That knowledge does not show up in an AI-generated cover letter. The businesses hiring well internationally have figured out how to surface it. That is the real competitive advantage right now.
Robbin Schuchmann is co-founder of Employ Borderless, an independent advisory platform for global hiring solutions, headquartered in Singapore
Main image courtesy of iStockPhoto.com and Ole_CNX

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