Order-to-cash process efficiency is no longer about the back office; it has become a liquidity challenge, a customer-experience issue, and a forecasting barrier
The big banks face competition from agile challengers that have entered the SME market, forcing them to rethink their approach to serving small businesses
The majority of entrepreneurs abandon loan applications midway through the process, not because they’re unqualified, but because the system makes them feel that way
Despite their economic importance, SMEs continue to face significant barriers when seeking finance, with traditional banking models struggling to adapt