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AI & Automation

AITalk: The ecommerce journey in the age of the conversational consumer
15 May 2026

AITalk: The ecommerce journey in the age of the conversational consumer

E-commerce hits an optimisation ceiling as conversational AI and personalization reshape how customers discover and buy online.
Business Reporter: NIS2 is here - turning regulatory pressure into resilience with GRC

Business Reporter: NIS2 is here - turning regulatory pressure into resilience with GRC

14 May 2026
NIS2 compliance is fragmented across the EU. AI-driven GRC tools help firms automate reporting and build cyber resilience.
AI and the cost of experimentation

AI and the cost of experimentation

11 May 2026
While building and testing new products used to require significant expense across multiple areas, AI agents cut the cost of experimentation to almost zero
Leading AI implementation

Leading AI implementation

11 May 2026
The real challenge in AI adoption isn’t technical capability; it’s how organisations, and their leaders, respond to uncertainty
The impact of open-source AI on the enterprise

The impact of open-source AI on the enterprise

01 May 2026
Enterprises choosing between open-source and commercial AI models must carefully weigh risks and benefits, considering security, IP ownership and liability
Why we are all paying the cost of expanding AI
01 May 2026

Why we are all paying the cost of expanding AI

AI systems require vastly more memory than consumer devices and supply chains are prioritising the needs of AI infrastructure rather than consumer electronics
The real business threat is AI uncertainty

The real business threat is AI uncertainty

28 Apr 2026
Internet users have a 50-50 chance of discerning “real” from “fake”, and this blurred line is driving a wedge between businesses and consumer trust
The transition towards agentic commerce

The transition towards agentic commerce

28 Apr 2026
AI is becoming an ‘autonomous worker’, capable of handling the full customer support cycle from beginning to end. What should business expect from this change?
When AI in Customer Experience Fails, it Fails in Public

When AI in Customer Experience Fails, it Fails in Public

28 Apr 2026
AI agents are customer-facing, acting on real-time data, often without a human in the loop. Most organisations don’t realise what that means for their business
AI Talk: Finance of 2030 – The impact of AI on the CFO’s function

AI Talk: Finance of 2030 – The impact of AI on the CFO’s function

27 Apr 2026
AI is reshaping the CFO role—faster decisions, leaner teams, and smarter automation. Are finance leaders ready for 2030?
When protest movements enter the workplace
21 Apr 2026

When protest movements enter the workplace

Activism itself is not misconduct but organisations should proactively manage actors who amplify existing grievances through narrative shaping or selective leaks
Industry expertise: the overlooked opportunity for AI

Industry expertise: the overlooked opportunity for AI

21 Apr 2026
AI only delivers value when it is applied in context, and that context sits with businesses closest to the customer
Sustainable AI starts with transparency

Sustainable AI starts with transparency

20 Apr 2026
Artificial intelligence is moving quickly, but the conversation about its environmental impact is only just beginning
The EU’s AI Act: do you have the knowledge to comply?

The EU’s AI Act: do you have the knowledge to comply?

17 Apr 2026
When the EU AI Act’s enforcement obligations arrive, marketing teams will be asked to prove compliance for systems they barely know they have.
Governing AI Agents at Scale

Governing AI Agents at Scale

17 Apr 2026
If an agent can publish persuasive content, recruit other agents or influence decisions, we need to know what it is and what it has been authorised to do

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