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AI & Automation

Winning with character, not coding
22 Jan 2026

Winning with character, not coding

Whilst the business world obsesses over which AI tools to deploy and which technical skills to hurriedly upskill and teach, they’re missing what matters
Why context is now king in enterprise AI

Why context is now king in enterprise AI

22 Jan 2026
It’s increasingly recognised that moving from prompts to context is critical for achieving scalable, adaptive high-impact enterprise AI
Unlocking productivity with agentic lending

Unlocking productivity with agentic lending

22 Jan 2026
SMBs are ready to invest, hire and grow economies. The problem? Traditional lending models are actively working against this optimism
AI Talk: Scaling AI tools into your key processes

AI Talk: Scaling AI tools into your key processes

21 Jan 2026
From pilots to production: experts share how data readiness, governance and focus turn AI from experiments into scalable business value.
How to Create Secure AI Environments

How to Create Secure AI Environments

20 Jan 2026
The three principles of truly secure AI deployments are security, sovereignty and regulation. Together they comprise a 3-legged stool of a secure private cloud
Trusting AI agents
13 Jan 2026

Trusting AI agents

AI agents can only be trusted to make good decisions if we can develop systems that prioritise traceability, accuracy, and accountability under pressure
Successful AI implementation

Successful AI implementation

12 Jan 2026
Businesses are entering another period of accelerated disruption driven by rapid shifts in policy, technology and the workforce. How can they keep up?
Secure MCP: a reality, not just a dream

Secure MCP: a reality, not just a dream

12 Jan 2026
MPC replaces bespoke per-resource proprietary connections and has become immensely popular across the AI spectrum
Why it’s time we put AI process on a pedestal 

Why it’s time we put AI process on a pedestal 

24 Dec 2025
AI processes may not be the headline-makers, but they’re the backbone of how organisations create value, manage risk, and serve customers at scale
The risk of waiting for AI regulation

The risk of waiting for AI regulation

23 Dec 2025
The gap between AI’s evolution and regulatory frameworks isn’t a reason to delay action: it is precisely why organisations need to move faster
Is there a sell-by date for customer service careers?
23 Dec 2025

Is there a sell-by date for customer service careers?

There are powerful opportunities for service workers and AI to develop a two-way relationship in an era reshaping customer service
Why voice is paramount in the age of AI 

Why voice is paramount in the age of AI 

23 Dec 2025
For all the advances in chat, email and bots, people turn to voice when it really matters, whether frustrated, confused or in need of real empathy
AI + FinOps: from regulation to resilience

AI + FinOps: from regulation to resilience

23 Dec 2025
Adopting AI with FinOps principles in mind grants financial visibility, alignment across teams, cost control and the ability to follow compliance obligations
From hype to high performance: adopting AI successfully

From hype to high performance: adopting AI successfully

22 Dec 2025
The organisations gaining the greatest benefit from AI are the ones whose leaders understand it well enough to apply it where it truly matters
Getting AI right starts with IT infrastructure

Getting AI right starts with IT infrastructure

19 Dec 2025
AI in digital experience can remove friction, automate repetitive tasks, and create more intuitive journeys. But it can only work with what you give it

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