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AI & Automation

The AI maturity gap
27 Jan 2026

The AI maturity gap

The immaturity of AI agents is becoming clearer, showing as inconsistent performance and an inability to understand the unpredictable context of human behaviour
Solving the productivity puzzle: four ways to become AI-first

Solving the productivity puzzle: four ways to become AI-first

27 Jan 2026
Winning with AI isn’t about the technology alone. Leaders need to redesign decision-making and value creation around AI
AI Talk: The retail revolution - tech meets the next-gen shopper  

AI Talk: The retail revolution - tech meets the next-gen shopper  

26 Jan 2026
From agentic shopping to ethical personalisation, experts unpack how AI is reshaping retail, data governance, and the next-gen customer journey.
The AI economy’s missing plumbing

The AI economy’s missing plumbing

23 Jan 2026
To achieve shared prosperity, we must not just ask “How smart will AI models get?” but “How will their value circulate in the real economy of goods and services?”
Winning with character, not coding

Winning with character, not coding

22 Jan 2026
Whilst the business world obsesses over which AI tools to deploy and which technical skills to hurriedly upskill and teach, they’re missing what matters
Why context is now king in enterprise AI
22 Jan 2026

Why context is now king in enterprise AI

It’s increasingly recognised that moving from prompts to context is critical for achieving scalable, adaptive high-impact enterprise AI
Unlocking productivity with agentic lending

Unlocking productivity with agentic lending

22 Jan 2026
SMBs are ready to invest, hire and grow economies. The problem? Traditional lending models are actively working against this optimism
AI Talk: Scaling AI tools into your key processes

AI Talk: Scaling AI tools into your key processes

21 Jan 2026
From pilots to production: experts share how data readiness, governance and focus turn AI from experiments into scalable business value.
How to Create Secure AI Environments

How to Create Secure AI Environments

20 Jan 2026
The three principles of truly secure AI deployments are security, sovereignty and regulation. Together they comprise a 3-legged stool of a secure private cloud
Trusting AI agents

Trusting AI agents

13 Jan 2026
AI agents can only be trusted to make good decisions if we can develop systems that prioritise traceability, accuracy, and accountability under pressure
Successful AI implementation
12 Jan 2026

Successful AI implementation

Businesses are entering another period of accelerated disruption driven by rapid shifts in policy, technology and the workforce. How can they keep up?
Secure MCP: a reality, not just a dream

Secure MCP: a reality, not just a dream

12 Jan 2026
MPC replaces bespoke per-resource proprietary connections and has become immensely popular across the AI spectrum
Why it’s time we put AI process on a pedestal 

Why it’s time we put AI process on a pedestal 

24 Dec 2025
AI processes may not be the headline-makers, but they’re the backbone of how organisations create value, manage risk, and serve customers at scale
The risk of waiting for AI regulation

The risk of waiting for AI regulation

23 Dec 2025
The gap between AI’s evolution and regulatory frameworks isn’t a reason to delay action: it is precisely why organisations need to move faster
Is there a sell-by date for customer service careers?

Is there a sell-by date for customer service careers?

23 Dec 2025
There are powerful opportunities for service workers and AI to develop a two-way relationship in an era reshaping customer service

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